Generic Shipping Policy
Introduction:
- Umiya Mobile Pvt. Ltd. (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://umiyamobile.com and our mobile application, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
- This document sets out the shipping policy that applies to customers that make a purchase at https://umiyamobile.com. If you have any questions, please contact our customer care on +91 9898989898 or helpdesk@umiyamobile.com.
Shipping options & delivery costs:
- We offer the following shipping options – you will be asked to select a shipping method at checkout.
Order processing time:
- All orders placed before 2 PM on weekdays are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.
Delivery address & p.o. boxes:
- Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
International orders:
- Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Tracking your orders:
- Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Return, refund & exchange:
- We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.
Contact us:
- Please contact us if you have questions or comments about this policy.
Umiya Mobile Pvt. Ltd.
Opp Lathi Motor Garage, Gondal Road, Near Rajashri Auto, Rajkot.
Call us on +91 75750 50505
Email: helpdesk@umiyamobile.com