Return Policy
Thank you:
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange] only]. Please see below for more information on our return policy.
Returns:
All returns must be postmarked within 10 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process:
To return an item, please email customer service at helpdesk@umiyamobile.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other], and mail your return to the following address:
Umiya Mobile Pvt. Ltd.
Attn: Product Return
Opp Lathi Motor Garage, Gondal Road, Near Rajashri Auto, Rajkot.
Call us on +91 75750 50505
Email: helpdesk@umiyamobile.com
Please note, you will be responsible for all return shipping charges
Refunds:
After receiving your return and inspecting the condition of your item, we will process your return/exchange/return or exchange. Please allow at least 15 days from the receipt of your item to process your return/exchange/return or exchange. We will notify you by email when your return has been processed.
Exceptions:
- The following items cannot be returned or exchanged.
- Festival Offer or any Scheme Offer products which are been offered at a discounted price during a particular festival and non-festival period or Offered Combo packs will not be refunded.
- For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
- A GST % restocking fee will be charged for all returns